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How to reach us — and, if you need advice rather than us, where to go instead.

Written by The My Debt Cleared editorial team Last reviewed 12 August 2026Next review 12 February 2027 Editorial policy

If you need debt advice

We cannot give it. We are not authorised to and it would be wrong of us to try.

You can get free, impartial debt advice

You never have to pay for debt advice. MoneyHelper (government-backed), StepChange, National Debtline and Citizens Advice all give free, confidential advice with no obligation. We would rather you got good advice somewhere than bad advice from anyone.

If you want to contact us

General: hello@mydebtcleared.co.uk
Privacy and data: privacy@mydebtcleared.co.uk
Complaints: complaints@mydebtcleared.co.uk
Accessibility: accessibility@mydebtcleared.co.uk
Corrections: corrections@mydebtcleared.co.uk

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If you have found an error

Tell us. Send the page address and what you think is wrong. We check it against the primary source and, if we got it wrong, we correct it and note the correction on the page. See our editorial policy.

If you are in crisis

Please talk to someone

If debt has become overwhelming and you are struggling to cope, Samaritans are free on 116 123, any hour, from any phone. You do not have to be in crisis to call. Debt is one of the most common things people ring about, and it gets better with help.

Check my options — about 60 seconds