Accessibility
We aim to meet WCAG 2.2 AA. Here is where we are and how to tell us if something does not work for you.
Written by The My Debt Cleared editorial team
Last reviewed 12 August 2026Next review 12 February 2027
Editorial policy
Our commitment
People reach a debt website in distress, often at night, often on an old phone with a cracked screen and a poor connection. Accessibility is not a compliance exercise here — it is the difference between someone getting help and giving up.
What we have done
- Semantic HTML with a logical heading structure on every page.
- Colour contrast meeting WCAG 2.2 AA across all text and interface elements.
- Full keyboard operability with a visible focus indicator throughout.
- Reduced motion respected — all animation is disabled if your device requests it.
- Text resizable to 200% without loss of content or function.
- Form fields with associated labels and error messages that say what is wrong.
- No content that flashes, no auto-playing media, no time limits.
Tell us if something does not work
Email accessibility@mydebtcleared.co.uk and tell us what happened, on what device. We will respond within five working days and we treat accessibility faults as bugs, not feature requests.